Terms of service

  1. About us. shopbaano.com is run by Baano. By ordering from us, you agree to these terms.
  2. Our pieces. Every piece is made by hand, so small variations in shape, colour and finish are part of each one and are not defects. Stones are natural and vary in colour and pattern. Photos are taken in natural daylight with no filters, but colours can look slightly different on each screen. Sizes are approximate.
  3. Prices. Prices are in PKR. Delivery is free nationwide; for international orders, we confirm the delivery charge with you on WhatsApp before you order. We may change prices at any time, but the price you pay is the one shown when you order.
  4. Orders and payment. All orders are prepaid. Your order is confirmed once we receive your full payment. If a piece sells out before your payment reaches us, we refund you in full.
  5. Delivery, returns and refunds. These are set out in our shipping policy and our return and refund policy.
  6. Stone meanings. Where we describe what a stone has traditionally stood for, we are sharing tradition and history. We make no claims about health, healing or wellbeing.
  7. Our content. The photos, text, logo and designs on this site belong to Baano. Please don't copy or use them without our permission.
  8. Changes. We may update these terms from time to time. The version on this page when you order is the one that applies.
  9. Contact. WhatsApp +92 300 8225215, or email asmakazmi1@gmail.com.