Refund policy

Returns and exchanges

All sales are final. We don't accept returns or exchanges for change of mind, so please check the details and sizes before ordering. We're happy to answer any questions on WhatsApp first.

If something is wrong

If your piece arrives damaged, or isn't the piece you ordered, message us on WhatsApp within 72 hours of delivery, with your order number and photos or an unboxing video. We'll arrange a repair or replacement.

Refunds

If we can't repair or replace a piece, or a piece sells out before your payment reaches us, we refund the full amount by bank transfer, JazzCash or Easypaisa, to the account you paid from.